Flat Rock Outsourcing Flat  Rock outsourcing

Exceptional
Business ProcessOutsourcing Services

Flat Rock offers a wide range of outsourcing models and services that will be developed based on your essential business needs and will be scaled as you grow. We have faced multiple clients from different industries, and we pride ourselves in creating high-quality customer experiences, across numerous service lines, for long-term value and growth.

Let's talk
Clutch Review Provider
Shake
about-us-background
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing
BPO outsourcing

Who we are

Flat Rock Outsourcing has been serving as a trusted Business Process Outsourcing partner to businesses since 2008. So, we’ve been dedicated to helping clients achieve repeatable, scalable, and profitable growth for more than 15 years now.

Starting from London, UK, today we have development and delivery offices set up in Varna, Ruse, Tbilisi, Burgas, and Budapest. More than 400 professionals at Flat Rock Technology are ready to take up your idea and dedicate their resources to making it happen.

If your business requires custom software development and business process outsourcing services, we are the right fit. We work with customers of all sizes, from Fortune 500 companies to startups. Our investment in continuous improvement makes us a knowledgeable team with a demonstrated history of successful projects.

At Flat Rock Outsourcing we firmly believe that each challenge needs an individual approach to meet its objectives. That is why we do our best to understand the assignment thoroughly, analyze your needs and identify the project scope at the initial phase. As a result, we create tailored end-to-end solutions for your business growth.

Show More
who-we-are
who-we-are
who-we-are
sdff
  • +15Years of expertise
  • +1000 Assignments delivered
  • 7 Office locations
Looking for the right solution for your business?
We hold virtual meetings where our outsourcing experts gather your information and come up with the best approach for your specific needs.

How we do it

Planning

We carefully plan the process – getting underway by evaluating the performance and the staff needed, we prepare job descriptions, and start staffing.

Staffing

We select people with the relevant skill sets and start recruiting the brightest talents for your project.

Onboarding

We train the existing and recruited staff, set KPIs, and start working to deliver outstanding results.

Managing

We provide HR and payroll services and constant support to make your project successful.

testimonial-logo

“Flat Rock is a long-established strategic partner of ChannelAdvisor, supporting our core teams in delivering a world-class service to our customers. Flat Rock team is hard-working, creative, agile and well trusted by our Global Services teams. More than anything, we love Flat Rock's can-do attitude and professionalism when it comes to delivering on tight deadlines and adapting to changing requirements.”

testimonial-logo

“Since we found Flat Rock, we’ve had full flexibility on how, when and where to initiate new projects. It has been a blast since then. Before working with them, we were wasting so much time finding the right people to work with us. Now, we have an amazing stable dedicated team, helping us reach company goals. Results speak for themselves!”

testimonial-logo

“We are very happy with the dedicated team that we currently have, as we can see the good results and the constant improvement. It’s a pleasure and honor to work with each one of them. I can say that for all my career in the industry I have never had such a great, professional and highly-skilled team.”

testimonial-logo

"After we first contacted Flat Rock Technologies to evaluate them as an outsourcing partner for some of our processes, probably one of the most professional sales and consulting process began that we have ever experienced. We immediately knew that these guys can deliver what we want. And they do so. Every day. With great quality, enthusiasm and reliability. Clear recommendation."

circle-background-office

Ready to start?

  • 01

    Contact us and our team will schedule a quick call.

  • 02

    We will gather your requirements and will discuss the details of your assignment.

  • 03

    Our team will develop a detailed commercial proposal that will best suit your business needs.

    Thank you, we will contact you shortly.

    Fill Another Form